Got questions? We have answers
New toVoIP?
It’s the one of the best Decision you will make for your business to switch your communication system to Voip. VoIP (or Voice over Internet Protocol) is a great way to make and receive phone calls using your broadband Internet connection instead of your standard / regular phone line. dialport.net converts your phone calls into data that zips through your high-speed Internet. By using Voip with dialport.net will save you money on your current Phone service.
Any special Internet requirements for your Phone Solution?
Most high Speed internet DSL/Cable will be sufficient to use our phone system however 80-100KBPs have shown to be the minimum Internet connection speed needed in order to have a quality phone call. The use of dial up will not provide sufficient speed to use our services,
Can I Keep my current phone number?
Yes. During the sign up process we also give you the option of selecting your telephone number, or port over your current one. Or to keep your current ones. Area codes are given as per request, but given upon availability.
What is E-911?
E-911 is an enhanced 911 service provided by dialport.net and required for all customers. When you call 911, all of your information is given to the nearest Public Safety Answering Point (PSAP). Enhanced-911 is ideal because all of your information (including your dialport.net service address) is sent when that call is placed
This is the example question?
Most Phones can be use with our system. However Please contact a Dialport.net VoIP account executive to confirm.
Can I create my own personal greetings and background music?
Yes, you can record your own personal greeting or special marketing or holiday message. You can upload hold music as .wav files.
Are there any setup fees?
No, There are no setup fees or hidden charges with dialport.net.
Does dialport.net require special equipment for VoIP phone service?
For VoIP service, you need VoIP phones or a VoIP adapter. Acceptable Phones and accessories are also listed on our website for purchase
How long is the contract for service with dialport.net?
No contract is needed for our services , some of our plans are discounted if paid annually. But our standard is month to month. If you so desire to be under contract we can certainly arrange for such .
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