Unlimited text Messages.
Using your Smartphones, tablets and desktop Seamlessly reach your staff wherever your day may take you Schedule conferences, group messaging , share files
Time-Based Routing
As a prosperous business owner, you know just how hectic your schedule can get. On any given day you can inevitably end up missing out on important calls and sales opportunities. With Dialport.net system.
Voicemail
With Dialport.net voicemail you can stay connected even when you can't take a call. Dialport.net delivers messages to multiple email addresses in mp3 format. When callers leave a message for you on your voicemail service, the message will be sent to your email account as an attached file. Playing the message is just like opening any other attachment.
Call Queues and Ring Groups
Your virtual call center or help desk is limitless, you will never get bogged down with an influx of calls. Promptly and professionally answer enquiries and deliver exceptional customer service with Dialport.net automatic call distribution (ACD) system.
Call Barge/ Call Listening
Allows an authorized user (the barge initiator) to barge another user’s (the existing person on call ) phone by forcing a conference call into an existing conversation
Sequential Hunt Group
Call comes to extension 'A', if not answered goes to extension 'B' and then to extension 'C'. This is ideal for when we want extension 'A' to answer all calls and extensions 'B' and 'C' are serving as escalations / backup.
Real Time Calls And Queue Status
Our system gives full access to check the real time status of all your extensions and queue’s calls. Details such as View and monitor extension status to check who is on a call, how long and with whom. Queue status check is available to monitor agent’s status, calls waiting in the queue and the call outcome statistics.
It’s passion, not only work!
Access your client even when the phone is off
Free up your staff time to serve new clients Your Clients don’t need to wonder about what the missed call was about , they receive a text message regarding their appointments Make payment for invoices , by replying to the text message hassle free.
Fax Over IP
Dialport.net provides both inbound (fax to email) and outbound (email to fax) services to allow our customers to experience full featured hosted fax services. Faxes remain a popular form of communication, despite the obvious growth in email usage, and our hosted fax services provide a number of business benefits including and not limited to
Best of Voip Benefits
Fax Over IP
Our hosted fax service is a solution to the need to integrate facsimile communications into systems.
Reduce Waste
By not printing and duplicating every fax received there is less impact on the environment.
Improved Efficiency
Faxes are received quickly and can be routed by email to the correct person or area in seconds.
Reduced Cost
Eliminate line rental, toner and paper costs, wasted staff time, electricity, equipment costs and more.
Time-Based Routing
As a prosperous business owner, you know just how hectic your schedule can get. On any given day you can inevitably end up missing out on important calls and sales opportunities. With Dialport.net system, the time-based routing your callers can reach you no matter where your day takes you.
Benefits
Direct calls with a pre-defined plan based upon the time or date Our system gives you a flexible way to handle your calls whether your business is open or closed Set your own business hour and after-hours times Pre-plan for weekend and holiday call handling Change routing times if your circumstances change
Voicemail
With Dialport.net you can stay connected even when you can't take a call. Dialport.net delivers messages to multiple email addresses in mp3 format. When callers leave a message for you on your voicemail, the message will be sent to your email account as an attached file. Playing the message like opening any other attachment.
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